Frequently Asked Questions
FAQs
What is biohazard cleanup?
Biohazard cleanup is the professional removal, cleaning, and decontamination of biological materials that pose a risk to human health. This includes blood, bodily fluids, sewage, and other potentially infectious materials. Best Option Restoration follows all OSHA and EPA guidelines to ensure your property is safely restored.
How quickly can you respond to a biohazard emergency?
Best Option Restoration responds 24/7 and aims to be on-site within 60 minutes of your call in the Austin area. We understand that biohazard situations require immediate attention and we treat every call as an emergency.
What types of biohazard cleanup do you handle?
We handle all types of biohazard cleanup including crime scene cleanup, unattended death cleanup, hoarding remediation, sewage backup cleanup, blood and bodily fluid cleanup, meth lab decontamination, and infectious disease cleanup.
Does insurance cover biohazard cleanup in Austin TX?
Yes — most homeowner’s insurance policies cover biohazard cleanup services. Best Option Restoration works directly with your insurance company, handling all documentation and billing so you don’t have to deal with the paperwork during an already difficult time.
Is biohazard cleanup safe for my family and pets?
Yes — once our certified technicians complete the cleanup and decontamination process, the affected area is completely safe for your family and pets. We use hospital-grade disinfectants and follow strict protocols to ensure thorough decontamination before clearing the space.
How long does biohazard cleanup take?
The timeline depends on the size and severity of the situation. Most residential biohazard cleanup jobs are completed within 4-8 hours. Larger or more complex situations may take longer. Our team will give you a clear timeline after the initial assessment.