Frequently Asked Questions
FAQs
What is content restoration?
Content restoration involves cleaning, repairing, and restoring personal belongings such as furniture, clothing, documents, and keepsakes damaged by fire, water, smoke, or mold.
Is content restoration covered by insurance?
Most homeowner policies cover content restoration if the damage is from a covered event. We work directly with your insurance adjuster to ensure proper documentation and maximize your claim.
Can you restore sentimental or irreplaceable items?
We make every effort to restore items with sentimental value using specialized techniques. While some items may be beyond repair, we always communicate clearly and explore every option.
How do you determine if an item can be restored?
Each item is evaluated based on the type and extent of damage, material type, and replacement cost. If restoration is possible and cost-effective, we proceed using industry-standard techniques.