Frequently Asked Questions
FAQs
What should I do immediately after discovering water damage?
Start by turning off the water source if possible and ensure the area is safe from electrical hazards. Then, contact a professional restoration company right away to minimize further damage and begin the cleanup process.
How quickly do you respond to an emergency?
We offer 24/7 emergency response and aim to be on-site within 60 minutes of your call, depending on your location.
Is water damage covered by insurance?
In many cases, water damage is covered by insurance, especially if it was sudden and accidental, like a burst pipe or natural disaster. We can work directly with your insurance provider to streamline the claims process.
How long does water damage restoration take?
It depends on the extent of the damage. Minor cases can be resolved in 2 to 3 days, while more severe situations may take a week or longer. We will be able to provide a detailed timeline after we inspect the damage.